Business type: Accountancy Building age: 1990s Primary goal: To reduce the environmental impact of the building Measures: Replacing storage heaters with air source heat pumps, double glazing windows, draught-proofing, employee awareness.

At The Abbey, ensuring comfort for both residents and guests is paramount. Despite spending significantly on heating costs, numerous complaints about cold rooms prompted proactive measures. Because of these issues an energy efficiency assessment was commissioned and implemented recommended improvements to enhance the guest experience.